Terms and conditions

 

Terms and Conditions for LINKANEUMANN.COM

LINKANEUMANN AS
Gamle Åsvegen 21, 2034 Holter
TLF: +4794898427
CVR: 925 414 956

Payment and delivery
Upon purchase, payment is deducted from your account and the item is shipped from the warehouse or the virtual product is created unless otherwise agreed or stated on the order. Sales to customers in Norway include VAT. Sales to customers outside Norway are priced excluding taxes. There may therefore be fees and taxes for the customer in the recipient country. This is the customer's responsibility

The site uses the following currencies for pricing:
Norway - Krone (NOK)

Delivery time for your order is 1-5 days in Norway - and longer for shipments to countries outside Norway (will vary from country to country). Shipping costs are calculated based on the weight / volume of the goods.

Items that are not picked up at the delivery point within the deadline will be sent back by the shipping company. Return is invoiced to the customer with NOK 300 if the package has a value of less than NOK 2000. Kits with a higher value are charged to the customer to cover actual costs the seller has such as handling costs, handling costs and shipping we have. Uncollected kits are not the same as the use of the right of withdrawal.

If you regret your purchase
LINKANEUMANN.COM offers a 14-day full refund on goods purchased on the website under the Mail Order Cancellation Act. In the case of digital downloadable goods, the right of withdrawal lapses. The 14-day period starts on the day the order is delivered. The request for cancellation must be notified to us no later than 14 after delivery, and be with us no later than 14 days after we are informed of your use of the right of withdrawal / right of cancellation.

The return package is entered with the RMA number that you receive from us by e-mail. Return costs cover the customer and are sent with the track shipment to:

Linka Neumann AS
Granittveien 30
1914 Enebakk
Norway

 

The tracking code is sent to post@linkaneumann.com.

The condition of the item you have returned
You are responsible for the condition of the product, and for the reduced value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods received.
This means that you must try the item in the same way as if you were shopping in a physical store.

If the item has been tested / used in addition to what is described above, it is considered used and of reduced value. This means that when the purchase is canceled, you will receive a small portion or none of the purchase amount will be refunded. It is up to LINKANEUMANN.COM to evaluate the condition of the item.

Warranty
There is a 2-year warranty on products in accordance with the Norwegian Sales Act. The warranty covers all defects in software, materials and workmanship.

Complaints regarding errors and defects must be reported to LINKANEUMANN.COM within a reasonable time after the goods have been received. We consider a maximum of 2 months as a reasonable time, unless otherwise agreed. The complaint waives the guarantee if the goods are handled incorrectly or unusually.

The customer must cover return costs. Warranty claims will not be accepted if sent via cash upon delivery.

The parties shall endeavor to resolve any dispute in amicable terms. If this fails, the buyer can contact the Consumer Council for mediation (Consumer Council for mediation). The Consumer Council is available on telephone 23 400 500 or www.forbrukerradet.no.

Customer and privacy policy
They are registered in our customer directory. You can delete your information at any time.
In order for you to enter into an agreement with LINKANEUMANN.COM, we need the following information:

. Name
. Address
. Phone number
. E-mail address

We register your personal information for the purpose of delivering the goods to you. The following external tools and third parties are used: WordPress, Instagram, Facebook and Facebook pixels, Google and Google analytics, Paypal, Vipps, Stripe, Mailchimp, Quickpay and more to be able to offer you our services.

The director and employees of LINKANEUMANN.COM have access to the information registered about you. The data processor in LINKANEUMANN.COM is: Waqas Naeem Ali. As registered with LINKANEUMANN.COM, you always have the right to have your data deleted

Mispricing for various reasons will be canceled


INFORMATION ABOUT THE USE OF COOKIES
When you visit our website, or any of the other addresses where our pages are available, we log information about your visit. This is to provide the best experience.

What is a cookie?
A cookie is a small file that is stored on your computer. We use these cookies to remember your login, improve the user experience for existing customers and as part of our marketing to new customers. When you visit this website, we set both temporary and permanent cookies. A temporary cookie is often deleted automatically when you close your browser, while permanent can stay on your computer for up to 1 year.

Use cookies
Uses cookies in our marketing and for analysis of traffic mtp improvement of the user experience. All stored information is anonymous and processed by us for the aforementioned purposes. These tools often store cookies on visitors' computers. Examples of tools we use are Google Analytics and Facebook, Instagram, Pinterest and possibly other social media.

Avoid cookies
You can prevent cookies from being stored on your computer by specifying them in your browser settings. Please note that you will not be able to log in to various information, for example, if you reject all cookies.

Deletion of cookies
You can delete all cookies stored on your computer from the settings in your browser. How this is done varies between browsers and you will find out how with simple internet searches.

Consent to the use of cookies
In accordance with Norwegian law, you have automatically agreed that we store cookies on your computer if you allow this through the settings in your browser.

WE USE THE FOLLOWING COOKIES
By visiting our website, you agree that these cookies are stored in your browser. You can possibly turn off cookies in your browser and visit our pages anyway, but then with limited functionality.

Google Analytics
In accordance with Google's policy for the use of Google Analytics, no personal information about you is collected. The data collected is stored on Google's servers. You can read more about how Google collects and protects data here:
Privacy policy - Privacy policy and terms - Google

The cookie from Google Analytics is set to be automatically deleted after 14 months if you do not return to the website. It is possible to opt-out of all registration in Google Analytics by installing an add-on in your browser:
Google Analytics Opt-out Browser Add-on

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